FREQUENTLY ASKED QUESTIONS
Q: Is Empire Sound insured?
A: Empire Sound is fully insured.
Q: How many DJ's will be at my event?
A: Every package comes with a two man crew (One DJ and one MC). If you are on a budget however, we do have an a la carte package where you only get one DJ.
Q: How much do you charge for overtime?
A: Overtime charges are usually $200/hour.
Q: Do you provide party props?
A: No we don't. But we highly recommend using this.
Q: Do you provide karaoke services?
A: No we don't. (Ever since that one wedding...)
Q: Can I customize my playlist?
A: Absolutely! Our playlists are completely customizable, from the start of your ceremony to your last song of the night. We meet with our clients multiple times before their special day to finalize their playlist to perfection. If however you're not sure about what you want to be played, we have no problem giving our input on your playlist and knowing how to read your crowd!
Q: When do you arrive to setup for the event?
A: Anywhere from 1 to 2 hours before the start time.
Q: How far do you travel?
A: Anywhere and everywhere. We love beaches.
Q: Are there travel fees?
A: For events more than 40 miles from our office we do charge a travel fee. Travel fees will vary by distance.
Q: What forms of payment do you accept?
A: Cash, checks, all major credit cards. Credit card transactions are subject to a 3.5% processing fee.
Q: How much is needed to hold the date (deposit)?
A: 20% deposit is needed at signing of contract.
Q: Do you honor "do not play" lists?
A: Absolutely, and if you don't want us to take requests from your guests, which is sometimes a good thing, we honor your request!
Q: What if we want a song you don't have?
A: WiFi and iTunes. Give us 2 minutes and we'll have it all ready to go.