FAQs

Q: Is Empire Sound insured?

A: Empire Sound is fully insured.

Q: How many DJ's will be at my event?

A: Our base package includes 1 DJ that acts as your MC as well, all other packages are a two man crew. If you would like to add a second person to the base package, we can add for an additional price. 

Q: How much do you charge for overtime?

A: Overtime charges are usually $300/hour.

Q: Do you provide party props?

A: Yes! Ask us for LED light sticks!

Q: Do you provide karaoke services?

A: No we don't. (Ever since that one wedding...)

Q: Can I customize my playlist?

A: Absolutely! Our playlists are completely customizable, from the start of your ceremony to your last song of the night. We meet with our clients multiple times before their special day to finalize their playlist to perfection. If however you're not sure about what you want to be played, we have no problem giving our input on your playlist and knowing how to read your crowd!

Q: When do you arrive to setup for the event?

A: Anywhere from 1 to 2 hours before the start time.

Q: How far do you travel?

A: Anywhere and everywhere. We love beaches.

Q: Are there travel fees?

A: For events more than 30 miles from our office we do charge a travel fee.

Q: What forms of payment do you accept?

A: Cash, Zelle, Checks, all major credit cards. Credit card transactions are subject to a 3.5% processing fee.

Q: How much is needed to hold the date (deposit)?

A: 20% deposit is needed at signing of contract.

Q: Do you honor "do not play" lists?

A: Absolutely, and if you don't want us to take requests from your guests, which is sometimes a good thing, we honor your request! And if we do take requests, of course we use our discretion. 

Q: What if we want a song you don't have?

A: WiFi and iTunes. Give us 2 minutes and we'll have it all ready to go.

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